From Entrepedia: The Entrepreneurship Wiki
- The management of the performance and/or availability of network applications (i.e. e-mail, intranets, client-server software, etc)
- Refers to the computer security trio of authentication, authorization, and accounting. This involves the process of establishing the digital identity of one entity to another (authentication), granting of specific privileges to an entity or user (authorization), and finally tracking the consumption of network resources by users (Wikipedia entry on AAA Protocol)
- The skills, knowledge, applications, technologies, and practices used by a business to help gain a better understanding of the market and their business's context within it (Wikipedia entry on Business Intelligence)
- Business Process Management
- Content Delivery Networks
- Customer Relationship Management
- The process by which a business tracks and organises information about potential and existing customers; CRM software has been developed to help this process, allowing businesses to enter, store, and access information about their customer base and potential customers from different departments to ensure better customer service and more accurate target marketing. (Wikipedia entry on Customer Relationship Management)
- Data Mining/ Data Warehousing
- Disaster Recovery
- Part of a larger business continuity plan; sets out a plan for recovery of applications, data, communications, and general IT infrastructure in case of a major human or natural disaster. (Wikipedia entry on Disaster Recovery)
- A means of increasing security. Encryption software focuses on the encryption, or decryption, of data, usually files on a hard drive, removeable media, or in e-mail messages and packets sent over computer networks (Wikipedia entry on Encryption Software)
- A system of security measures designed to prevent unauthorised access to a networked computer system (Wikipedia entry on Firewalls)
- Refers to the way that people are identified and authorised within computer networks; includes information such as obtaining or distributing a user identity, protecting that identity, and the technologies involved in both processes. (Wikipedia entry on Identity Management)
- Intrusion Detection/ Prevention
- Internet / Intranet / Extranet
- Network/ Systems Management
- Outsourcing
- Involves subcontracting a process to a third party company in the interest of maximising time and energy costs, redirecting or conserving energies directed at the competencies of a particular business, or effecting more efficient use of resources (Wikipedia entry on Outsourcing)
- Performance Management
- Remote Access
- Refers to the communication with a data processing facility from a remote location or facility using a data link. Commonly achieved using a VPN (see below). Can also involve the use of remote desktop software to achieve remote access of a computer (Wikipedia entry on Remote Desktop Software)
- Achieved using Remote Desktop Software; screensharing allows graphical applications, such as presentations, to be displayed on a local server while being run on a distant one. Different software allows for different degrees of access. (Wikipedia entry on Screen Sharing)
- Security
- Servers
- Service / Support
- Storage
- Telecommunications
- VPN
- Stands for Virtual Private Network. A VPN is a computer network in which the links are carried over the internet rather than through a physical, wired connection (Wikipedia entry on VPNs)
